Kano-model and Importance

Mikael

Quite Involved in Discussions
I am following up on the Kano model. Have there been any news on this concept for last lets says 10 years, lol.

I see lots of articles today implementing the extra "importance" question. Not that it is a new point at all, but have it become common standard today?

What do you think about adding Importance to the already comprehensive questions?

You can argue that Must Be, One-dimensional and Attractive already define different types of importance?

On the other hand it could add more nuance to the analysis? Does it make sense to claim that one must be is more important than another must be?
 

John Broomfield

Leader
Super Moderator
I see no benefit from adding importance to the Kano model.

Do you have article justifying this? Perhaps with an update to this diagram:

Kano-model and Importance

- Wikipedia
 
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