Interested Parties Breakdown

Hello All,
I have a rather simple question that really is a matter of opinion (but I want opinions, which is why I'm here).
Just starting to get a QMS going from scratch with the end goal being ISO 9001.

When I was at my previous employer (AS9100), we created an Interested Parties list that broke down each and every customer and supplier. Each had the exact same Issue of Concern, Type of Issue, Treatment Method, etc. so it was very repetitive and beyond listing each customer/supplier didn't add a whole lot of value.

I'm going back and forth as to whether or not this would be beneficial, listing them all out that is.
I know, as long as we are considering them all, we are compliant, but would a truncated list give even less value?

Thanks in advance!

Welcome to The Cove!

I have never seen an Interested Party list that identified customers individually. I have seen the list say "Customers" because what they want is generally covered in more detailed sections of the standard (accurate measurements, etc.).

Jen Kirley said:

Welcome to The Cove!

I have never seen an Interested Party list that identified customers individually. I have seen the list say "Customers" because what they want is generally covered in more detailed sections of the standard (accurate measurements, etc.).

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Thank you Jen!
That was how I initially planned on doing it, but my mind keeps trying to go back to what I'm used to.

Your finance department keeps a list of interested parties called the billing and invoice list. Interested parties demonstrate interest using money.

I agree with @Jen Kirley. At most, and ONLY if it adds value, possibly break out types of customers with different needs. For example, if you had some automotive customers and also had aerospace customers, they would probably have different interests/needs. My company provides to multiple industries where there is some overlap in needs but also some striking differences, so it is often advantageous to break them out by industry.

Miner said:

I agree with @Jen Kirley. At most, and ONLY if it adds value, possibly break out types of customers with different needs. For example, if you had some automotive customers and also had aerospace customers, they would probably have different interests/needs. My company provides to multiple industries where there is some overlap in needs but also some striking differences, so it is often advantageous to break them out by industry.

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Thanks Miner.
That seems pretty logical. I don't think that'll necessarily apply, or add value to us. We provide the same product across all types of customers. But I definitely see the value in that approach.
Appreciate the feedback!