Non-Conformances

Interview Question

If you have three non-conformances to deal with. How would you prioritize them? Which one will you work on first?

deepikanegi said:

Interview Question

If you have three non-conformances to deal with. How would you prioritize them? Which one will you work on first?

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Could you give more detail about this case?

qualprod said:

Could you give more detail about this case?

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Hello @qualprod what additional details you need?

Where's your greatest risk? Highest risk most likely most important. Wild guess on my part.

Randy said:

Where's your greatest risk? Highest risk most likely most important. Wild guess on my part.

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@Randy could you please elaborate why would you go behind the highest risk first?

deepikanegi said:

@Randy could you please elaborate why would you go behind the highest risk first?

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Why wouldn’t you? the nonconformance that can hurt you the most should always be addressed first. Which would you prefer your doctor address first: a hang nail or cancer? A bullet wound to your chest or a broken toe? Please explain why YOU don’t think the worst risk shouldn’t be addressed first? Also explain why you are unable to address more than one nonconformance at a time.

Bev D said:

Why wouldn’t you? the nonconformance that can hurt you the most should always be addressed first. Which would you prefer your doctor address first: a hang nail or cancer? A bullet wound to your chest or a broken toe? Please explain why YOU don’t think the worst risk shouldn’t be addressed first? Also explain why you are unable to address more than one nonconformance at a time.

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Hello @Bev D thank you so much for explaining. I definitely agree with what you are saying and had the same thought process but wasn't sure if its in the right direction.
I was asked during an interview, if you have three non-conformances how would you prioritize? Like which which you will investigate first?
My answer was, I will look at the risk first then go with high risk , medium risk and low risk.

Lmk if I am missing something or I could have answered in a better way.

If I was asked that in an interview (or a test or writing assignment ), I would say that a nonconformance that poses a safety risk would be first priority; a nonconformance where nonconforming product could be - or may have already been - delivered to the customer would be next; everything else after that based on costs, etc.

deepikanegi said:

@Randy could you please elaborate why would you go behind the highest risk first?

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I'm kinda stunned, are you being fun or are you serious?

A questiuon similar to yours was one I imposed on police trainees many yeasrs ago.......You're facing 3 threats 20 feet away intending to kill you, 1 with a shotgun, 1 with a pistol, 1 with a knife...........Who do you take out 1st? 2nd? Last?......................All related to risk identification & management.

Randy said:

I'm kinda stunned, are you being fun or are you serious?

A questiuon similar to yours was one I imposed on police trainees many yeasrs ago.......You're facing 3 threats 20 feet away intending to kill you, 1 with a shotgun, 1 with a pistol, 1 with a knife...........Who do you take out 1st? 2nd? Last?......................All related to risk identification & management.

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Wow, I'm having a very bad, terrible, awful day! I'm hoping I can shoot like Jerry Miculek and I try to take them out in the order you listed them.

To the OP: Yes, in order of risk!