Customer Complaints

Dealing with Customer complaints/concerns.
R
Does an RMA = a Customer Complaint
Replies
4
Views
3K
Ronen E
Ronen E
tnorton
Lessons learned from implementing Customer Complaints
Replies
1
Views
3K
Blue_sky
B
Q
Documenting Customer Complaints (Records)
Replies
6
Views
2K
Randy
Randy
N
Discovery of "hidden" FDA database of malfunctions
Replies
6
Views
2K
Ronen E
Ronen E
S
What is the process of capturing "oral" customer complaints?
Replies
9
Views
3K
Risky
R
S
How to collect complaint data from customers
2 3
Replies
24
Views
5K
Mikey324
Mikey324
A
Have sites like Ebay and Amazon killed customer satisfaction/feedback?
Replies
7
Views
2K
dwperron
D
leftoverture
Handling Sort/Return Requests
Replies
8
Views
2K
leftoverture
leftoverture
J
Recall Effectiveness - Accessory to Medical Devices shipped through Distributors
Replies
3
Views
1K
ScottK
ScottK
N
Survey to Customers Regarding Our Complaint Response Time
Replies
7
Views
8K
Sidney Vianna
Sidney Vianna
Q
Does ISO 9001 require CARs for all customer complaints?
Replies
2
Views
4K
Marc
Marc
S
Pandora's box - OPENS
Replies
7
Views
2K
Scanton
Scanton
D
Ideas for Poka Yoke or Improvement - Aluminum FOD in Assembly
Replies
3
Views
8K
qcman
Q
J
ISO 13485 Complaints (what is a complaint)
Replies
5
Views
9K
EthanLoh
E
G
App for logging complaints.
Replies
2
Views
2K
Gialandon
G
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