If it helps...we would always show and give the FMEA...and it stated what could go wrong, with severity, etc.
The things we did to avoid or contain or detect these modes was referenced by internal document number...
The FMEA was not secret from the customer, but the other, referenced, internal documents were not available for perusal.
Essentially it said "this could go wrong, and we know it, and we're doing something about it...but we won't tell you what we're doing about it."
It caused some friction over the years (secrets always do), but it survived many customer interactions and is still in place today.
The things we did to avoid or contain or detect these modes was referenced by internal document number...
The FMEA was not secret from the customer, but the other, referenced, internal documents were not available for perusal.
Essentially it said "this could go wrong, and we know it, and we're doing something about it...but we won't tell you what we're doing about it."
It caused some friction over the years (secrets always do), but it survived many customer interactions and is still in place today.