Not sure what you are asking or who you are asking. Can you clarify?
ISO 9001: 2015 MR Outputs - "any need for changes to the quality management system'
- Thread starter Sebastian
- Start date
Another example
INPUT: Confidential employee feedback from HR to MR reports that many employees seem to care little about the requirements. Several attendees confirmed this. Industrial psychologist advised HR that employees not caring about the requirements may reflect the fact they themselves don’t feel cared for by top management.
OUTPUT: Engage HR professionals to determine what most concerns the employees so they advise the leaders accordingly. Improve QMS training materials for leaders and employees. Ensure the company’s process model goes beyond resources and controls (fueling work to add value to inputs) to include care and coordination. Hold workshop for leaders so they are confident in running QM awareness workshops for employees while showing how much they personally care about the requirements of employees, customers and the system.
Update the management system to lock in the necessary changes.
INPUT: Confidential employee feedback from HR to MR reports that many employees seem to care little about the requirements. Several attendees confirmed this. Industrial psychologist advised HR that employees not caring about the requirements may reflect the fact they themselves don’t feel cared for by top management.
OUTPUT: Engage HR professionals to determine what most concerns the employees so they advise the leaders accordingly. Improve QMS training materials for leaders and employees. Ensure the company’s process model goes beyond resources and controls (fueling work to add value to inputs) to include care and coordination. Hold workshop for leaders so they are confident in running QM awareness workshops for employees while showing how much they personally care about the requirements of employees, customers and the system.
Update the management system to lock in the necessary changes.
qualitymanagerTT
Involved In Discussions
Alternative output: Hire a shaman to ask the spirits to guide the employees and managers back to Quality (Note: this is just an example of an output, and not a recommendation to actually do in a certified QMS).
AMIT BALLAL
Super Moderator
IMHO, any changes in the system designed as per clauses 4 to 9 can be considered changes to QMS. The decisions and actions I came across include:
- Internal audit frequency changes (based on internal/external performance)
- Management review frequency change
- Changes in policy - based on changes in issues
- Addition of new remote support/location
- Addition of a new process
- Changes in KPI / Quality objective targets
- Changes in actions planned to achieve quality objectives
- Changes in the process interaction
- Changes in organizational structure
- Changes in outsourced processes
- Changes in controls over outsourced processes
- Addition of new manufacturing processes/products/services, hence change in scope
- Changes in procedures/addition of new procedures
- Changes in customer satisfaction evaluation methodology
- Implementation &/Or certification to other standards
- Adoption of technology for managing QMS / integration in technology e.g. SAP / SharePoint, etc.
- Changes in customer-specific requirements
- Changes in contingency plans
etc.
- Internal audit frequency changes (based on internal/external performance)
- Management review frequency change
- Changes in policy - based on changes in issues
- Addition of new remote support/location
- Addition of a new process
- Changes in KPI / Quality objective targets
- Changes in actions planned to achieve quality objectives
- Changes in the process interaction
- Changes in organizational structure
- Changes in outsourced processes
- Changes in controls over outsourced processes
- Addition of new manufacturing processes/products/services, hence change in scope
- Changes in procedures/addition of new procedures
- Changes in customer satisfaction evaluation methodology
- Implementation &/Or certification to other standards
- Adoption of technology for managing QMS / integration in technology e.g. SAP / SharePoint, etc.
- Changes in customer-specific requirements
- Changes in contingency plans
etc.