The Top Quality Questions

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WALLACE

How should we communicate the intentions, needs and expectations of our Business system to:
Employees, Suppliers and Customers at all levels.?
Wallace.
 
C

ccochran

Goddess,

These are some very good additions. I especially like the ones on "How do we prevent problems?" "What are the pros and cons of being certified versus conforming with a standard?" and "How often should we audit the system?" The questions on design for manufacturability and design for six sigma are too complex for my simple mind, but you piqued my curiosity.

Wes,

Answer these questions? Are you crazy? It's so much more fun just to pose questions. I knew you would want answers. You dog-gone answer guys...

Wallace,

A strong, strategic addition. Thanks!

ALL-- The list is getting better and longer...

Craig
 

RoxaneB

Change Agent and Data Storyteller
Super Moderator
ccochran said:
Answer these questions? Are you crazy? It's so much more fun just to pose questions. I knew you would want answers. You dog-gone answer guys...

Hah! That's exactly what I was going to say. The "questions" are easy...but the "answers" are a lot more fun and exciting.

The more I look at some of these questions, the more I think that they'll end up as exam questions for some poor quality students.

WALLACE said:
How should we communicate the intentions, needs and expectations of our Business system to:
Employees, Suppliers and Customers at all levels.?

How expanding this to include all five levels of Stakeholders : Customers, Community, Employees, Shareholders, Suppliers?
 
C

cncmarine

What is the difference between a consultant and a third party auditor?

What is difference between QA and QC?
 
C

ccochran

Steelmaiden,

When they ask "How does ISO say to do it?", what topic are they typically asking about? In other words, can you narrow your general question to something more specific?

Roxane,

These will be exam questions for a poor, bald sap named Craig.

CncMarine,

These are excellent additions. "What's the difference between QC and QA" is a classic.

Craig
 

SteelMaiden

Super Moderator
Trusted Information Resource
...just about everything that the standard says we must address:) it seems to be a favorite tactic of management ...

I have to determine competence for personnel performing work affecting product quality? How do I do that? How does the standard say to do it?

How does the standard say to evaluate suppliers?

Monitor processes? What does the standard say about HOW to monitor the process?

How am I supposed to show continual improvement? Well, what do you look at now to show that your area is indeed improving (or not) the process in regards to our stated goals and overall function and effeciency? I don't know, how does the standard say I need to show continual improvement?
 
C

ccochran

Steelmaiden,

Those are good additions. I just thought of a few more:

  • How do you manage change?
  • What is meant by "cost of quality"?
  • What is the Pareto principle?
  • What is sampling and when is it used?
  • How and when do you use a control chart?

Craig
 
Last edited by a moderator:

Mike S.

Happy to be Alive
Trusted Information Resource
Here's one :

My boss says we don't have time to "do all that quality stuff" (or "follow the procedures", etc.) so what am I supposed to do?
 
L

little__cee

Why can't I

I didn't read them all so sorry if its a repeat but the one I hear the most is

"Why CAN'T I write 'human error' on this form???"
 
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