How should we communicate the intentions, needs and expectations of our Business system to:
Employees, Suppliers and Customers at all levels.?
Wallace.
These are some very good additions. I especially like the ones on "How do we prevent problems?" "What are the pros and cons of being certified versus conforming with a standard?" and "How often should we audit the system?" The questions on design for manufacturability and design for six sigma are too complex for my simple mind, but you piqued my curiosity.
Wes,
Answer these questions? Are you crazy? It's so much more fun just to pose questions. I knew you would want answers. You dog-gone answer guys...
When they ask "How does ISO say to do it?", what topic are they typically asking about? In other words, can you narrow your general question to something more specific?
Roxane,
These will be exam questions for a poor, bald sap named Craig.
CncMarine,
These are excellent additions. "What's the difference between QC and QA" is a classic.
...just about everything that the standard says we must address it seems to be a favorite tactic of management ...
I have to determine competence for personnel performing work affecting product quality? How do I do that? How does the standard say to do it?
How does the standard say to evaluate suppliers?
Monitor processes? What does the standard say about HOW to monitor the process?
How am I supposed to show continual improvement? Well, what do you look at now to show that your area is indeed improving (or not) the process in regards to our stated goals and overall function and effeciency? I don't know, how does the standard say I need to show continual improvement?
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