From ASQ:
Occidental point of view.
The History of Quality - Overview
The quality movement can trace its roots back to medieval Europe, where craftsmen began organizing into unions called guilds in the late 13th century.
Until the early 19th century, manufacturing in the industrialized world tended to follow this craftsmanship model. The factory system, with its emphasis on product inspection, started in Great Britain in the mid-1750s and grew into the Industrial Revolution in the early 1800s.
In the early 20th century, manufacturers began to include quality processes in quality practices.
After the United States entered World War II, quality became a critical component of the war effort: Bullets manufactured in one state, for example, had to work consistently in rifles made in another. The armed forces initially inspected virtually every unit of product; then to simplify and speed up this process without compromising safety, the military began to use sampling techniques for inspection, aided by the publication of military-specification standards and training courses in Walter Shewhart’s statistical process control techniques.
The birth of total quality in the United States came as a direct response to the quality revolution in Japan following World War II. The Japanese welcomed the input of Americans Joseph M. Juran and W. Edwards Deming and rather than concentrating on inspection, focused on improving all organizational processes through the people who used them.
By the 1970s, U.S. industrial sectors such as automobiles and electronics had been broadsided by Japan’s high-quality competition. The U.S. response, emphasizing not only statistics but approaches that embraced the entire organization, became known as total quality management (TQM).
By the last decade of the 20th century, TQM was considered a fad by many business leaders. But while the use of the term TQM has faded somewhat, particularly in the United States, its practices continue.
In the few years since the turn of the century, the quality movement seems to have matured beyond Total Quality. New quality systems have evolved from the foundations of Deming, Juran and the early Japanese practitioners of quality, and quality has moved beyond manufacturing into service, healthcare, education and government sectors.
https://www.asq.org/learn-about-quality/history-of-quality/overview/overview.html
Title: China's Ancient History of Managing for Quality, Part II
Copyright: 1990, The Juran Foundation Inc. (Please contact the Juran Institute at 1-800-338-7726 for permission to get a photocopy of this article.)
Author: Juran, J. M.;
Organization: Juran Institute, Inc., Wilton, CT
Subject: Architecture; China; Cost management; Design; Government; History; Inspection;
Series: Quality Progress, Vol. 23, No. 8, AUGUST 1990, pp. 25-30
Abstract: High levels of design, architecture, employee training, cost control, inspection, and other factors characterize the history of quality control in ancient China. Early complex designs were implemented through sophisticated smelting and casting processes. Architectural projects showed control over design, planning, and construction. For example, the 84 square kilometer city of Chang-an was constructed in 9 months during the Sui Dynasty. Division of labor was complex. For example, in the Tan Dynasty, the textile trade was divided into 25 workshops within the Textile Bureau. Training of craftsmen relied on the concept of inherited crafts. Fathers taught the trade to their sons. A policy of collective living increased the likelihood that craftsmen in the same trade worked and lived near each other. For cost control, there were standards for the use of labor and materials. A variety of inspection techniques provided quality control. These included: mutual examinations shared by officials of different localities; routine patrol examinations every month or season; extensive final examinations; and selective final examinations based on sampling. Quality control in China has a long history, but conservatism has made it difficult for these practices to evolve and keep pace with modern times.
https://qic.asq.org/perl/search.pl?item=12368
