Preventive Action (PA) and Corrective Action (CA) - One or Two Procedures?

Technically we have two procedure, and CA and PA are inherent in a few other procedures, but the procedures are two sides of the same coin. PA is part of CA and its own entity, depending on which aspect of PA you're looking at. I think we could easily combine our procedures, but we've kept them separate because of AS9100. Since we keep everything electronically, it's no burden to maintain separate procedures.

hjilling said:

IOn the 8D form that many people use, the intent of step 7 was to apply this to other processes. In a 5 step type of CAR form.....

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Er, what's an '8D' form or a '5-step CAR form' look like?

JaneB said:

Er, what's an '8D' form or a '5-step CAR form' look like?

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Hi Jane,
If you look under the Attachments Link on the Cove, you'll find all kinds of examples of 8Ds and 5-step CARs.

Basically they are two of many different methodologies recommended or sometimes mandated by customers to be utilized in the resolution of problems and non-conformances or process failures.

I've attached some samples for your reference.
Patricia

JaneB said:

Er, what's an '8D' form or a '5-step CAR form' look like?

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An 8D was adopted by Ford and includes the steps:

1. Form a Team
2. Identify the Problem
3. Containment
4. Root Cause
5. Corrective Action
6. Verification
7. Permanent Systemic or "Preventive" Action
8. Congratulate the Team

The 5-step was adopted by GM and includes some of the same as above except:
1. Identify the Problem
2. Containment
3. Root Cause
4. Corrective Action
5. Verification

I think the 5-step is a more accurate approrpiate tool, but the 8D is the more common format.

There are various samples available here on the Cove.

Have one to address both.

Have one,and we call it CA/PA,pronounced 'KAPA'.

Qualitytoughnut

Hello,friends,

in my opinion, it's two procedure.
CA is an activity to correct nonconformance, and PA is an activity to prevent the same or likely nonconformance happening again.
but a form can cover the two procedures.

gtttang said:

Hello,friends,

in my opinion, it's two procedure.
CA is an activity to correct nonconformance, and PA is an activity to prevent the same or likely nonconformance happening again.
but a form can cover the two procedures.

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Hello gttang, and welcome to Elsmar. I wouls recommend that you should look up the official ISO definitions of corrective and preventive in the ISO 9000 book. The way you phrased your answer does not match the official definitions very well.

Thank you.

Helmut Jilling said:

Hello gttang, and welcome to Elsmar. I wouls recommend that you should look up the official ISO definitions of corrective and preventive in the ISO 9000 book. The way you phrased your answer does not match the official definitions very well.

Thank you.

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Sorry, there were some mistakes. i implement TS/16949, not ISO9000. So, i know a little definitions of CA & PA in ISO9000.

best regard!

Claes Gefvenberg said:

Same here Richard,

One procedure here as well.

/Claes

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Same with us. One procedure covers all.