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Hi..
Just want to input some ideas.. From my previous company, we also have a quality week. We allocate some budget for this. We conduct contests like Poster-making, slogan-making, photo contest, and quality quiz to promote participation among employees. Those pieces won on the contest will be used as our campaign materials to promote quality and be posted on the whole plant.
Just want to input some ideas.. From my previous company, we also have a quality week. We allocate some budget for this. We conduct contests like Poster-making, slogan-making, photo contest, and quality quiz to promote participation among employees. Those pieces won on the contest will be used as our campaign materials to promote quality and be posted on the whole plant.
Kronos147
Trusted Information Resource
You can buy the cards. We have them here for monthly All Hands meetings.
FRA 2 FDA
Involved In Discussions
I do like the idea of making training fun. For OSHA/safety training this year, the ops manager and I devised Safety Carnival, a day of mostly fun and games to give people a break and keep them engaged. We did around the room bingo, a crossword about our evacuation plan, a basket toss from the top of the ladder game after ladder safety training, etc. We included lunch out at a local restaurant (we are a small group) and tallied points and had an awards ceremony at the end of the day. People seemed to enjoy it. These types of things could be translated into quality.
I'm also a proponent of reminding people of the real-world impact of their jobs. It's easy to lose sight of why we do these mundane, PITA things that slow you down and when you lose sight of that, you become tempted to cut corners. Even good employees who do care are not immune to this. I made a "When Quality Fails" training here about real-world examples of harm done when quality was ignored. During quality training, I also share an anecdote from my distant past as a tech in a biotech company about when I said "Why do we do this, it's so stupid!" and didn't do it and it bit me in the butt. At my last job (railroad dispatching), I always took the opportunity to remind my trainees that the difference between someone saying 9 and you hearing 5 could be a foreman getting run over. I also had them read the bulletins we kept on file of past mistakes we had made and FRA reports on accidents.
I'm also a proponent of reminding people of the real-world impact of their jobs. It's easy to lose sight of why we do these mundane, PITA things that slow you down and when you lose sight of that, you become tempted to cut corners. Even good employees who do care are not immune to this. I made a "When Quality Fails" training here about real-world examples of harm done when quality was ignored. During quality training, I also share an anecdote from my distant past as a tech in a biotech company about when I said "Why do we do this, it's so stupid!" and didn't do it and it bit me in the butt. At my last job (railroad dispatching), I always took the opportunity to remind my trainees that the difference between someone saying 9 and you hearing 5 could be a foreman getting run over. I also had them read the bulletins we kept on file of past mistakes we had made and FRA reports on accidents.
That’s the ONLY way to make a value added, sustainable approach.
Posters, signage, themes, silly exhortations, slogans, etc are utterly worthless as pointed out by Dr. Deming.
If quality needs a fan club the organization is doomed.
One thing that we did in my last organization was to have ‘fairs’ like a science fair. These were for individuals or teams (we preferred teams) to present their contribution in the theme. We had focused on Lean, Technical Problem Solving (~ ‘six sigma’), Innovation, Product Development, etc. We would close off a portion of a public area, have spots for the presenters, serve food and prizes and everyoen would come and tour the presenters. This included executive leadership to the operators. People could ask questions learn about a what others were doing and then vote on their favorites in several categories. Teh fairs focused on teamwork, positive contributions and empowerment of everyone. Yes, we had teams from all levels in the organization. It was quite involved but we typically held 4 or so of these themed fairs a year. They were quite popular.
