Choosing a Registrar - Registrar Recommendations
- Thread starter Marc
- Start date
J
joanas bruning hicks
Hello Marc;
I very recently joined your site and after a somewhat rocky first day would like to ask several questions regarding what is appropriate to post.
Just a brief bio on myself: Have worked in the quality industry for 13 years, the majority in development of responses to RFQ's, mainly Dod and some DOE. In that span I was awarded over 50 contracts for the registrar I represented; some of these contracts were very large (for our industry).
Recently, I have been receiving "call outs" from a government agency wanting reponses from companies that have the capability to perform specified work indicated. At present, I have call outs looking for environmental aspects and assessment prior to cleanup. The second is looking for companies to perform reverse engineering.
Am I able to post information regarding these call outs ?
Second question involves availability of funding for companies wanting to be certified. These monies are not part of recent stimulus activity; these people have been helping companies since 1993. Program is avail. nationwide and has been verified; not the pie in the sky stuff seen all over the internet.
Would or could there be some way to post this information. Approach would be to simply present the information and offer some assistance if needed.
Thank you;
I very recently joined your site and after a somewhat rocky first day would like to ask several questions regarding what is appropriate to post.
Just a brief bio on myself: Have worked in the quality industry for 13 years, the majority in development of responses to RFQ's, mainly Dod and some DOE. In that span I was awarded over 50 contracts for the registrar I represented; some of these contracts were very large (for our industry).
Recently, I have been receiving "call outs" from a government agency wanting reponses from companies that have the capability to perform specified work indicated. At present, I have call outs looking for environmental aspects and assessment prior to cleanup. The second is looking for companies to perform reverse engineering.
Am I able to post information regarding these call outs ?
Second question involves availability of funding for companies wanting to be certified. These monies are not part of recent stimulus activity; these people have been helping companies since 1993. Program is avail. nationwide and has been verified; not the pie in the sky stuff seen all over the internet.
Would or could there be some way to post this information. Approach would be to simply present the information and offer some assistance if needed.
Thank you;
J
John Nabors - 2009
I absolutely agree, and that is where I found Entela's auditors to be superior.
CarolX
Trusted Information Resource
Hi joanas bruning hicks,
I will jump in here - first off - please keep threads on topic - your question is related to the Terms of Service - please read here
(broken link removed)
If you have more detailed questions after reading thru please start a new thread here
Elsmar Cove Forum TOS and Forum Policies
Thanks!
PM This to me
Now - Back to the discussion at hand...
PM this to me. I'll discuss this with the moderators.
That is what your Profile is for. You don't need to post your bio in the middle of an existing discussion thread (with the notable exception of the 'Welcome' thread where many people say a bit about themselves).
Now - Back to the discussion at hand...
Last edited:
J
JaneB
I rarely speak directly about certifiers by name, but in this case I'll make an exception.
I've had considerable experience with LRQA and remain favourably impressed by the standard of their auditors. Consistently good - would that some of the other CBs I deal with were so.
Tough yes (I agree they should be & that's what you want!) but very fair, extremely competent, experienced with a good background and understanding of what it takes to lead & manage an organisation, well trained and all around excellent auditors. Every client has always been very happy with a LRQA auditor, and commented favourably on them.
That's good to read about my old 'buddies' are doing well. I worked with many of the folks in the Antipodes who started the operation down there, so kudos to them! They were always my benchmark.
Funnily enough, now I'm on the 'inside' of another CB - NQA, USA - I've found them (and so do clients) to be of the same (high) calibre.....
I've heard many positive things about LRQA, however, the experience my company has had with them (for ISO/TS) drove us to choose a new registrar for our next 3-year certification cycle.
We had requested a new LRQA Lead Auditor to replace the one we had had previously who had skimmed the surface, who talked about personal topics more consisitently than audited (30 mins of other talk where we just smiled and nodded and couldn't get the auditor back on track no matter how we tried, and maybe 10 mins of auditing).
However, with the new auditor, he was inconsistent in his auditing style; some days he was overly-detailed oriented (felt like digging until he could find something), and other days he paid no attention at all.
At his last audit, he was late 50% of the time. The biggest and worst issue was that he showed up one (1) hour late to audit at our corporate HQ where our CEO was waiting for the opening meeting, and when he showed up he absolutely REEKED of alcohol. He then had the nerve to tell me (as MR) where he had been the night before to get that way. It was ridiculously unprofessional. Consequently, that day he basically didn't audit anything, and he left early.
The report we received from him was of absolutely no value to us; the writing was so minimal and thrown together that we couldn't necessarily tell what process or even facility (we had 4 audited) location he was referring to.
Granted this was a single auditor. But this was our 3rd try with LRQA with a new Lead Auditor, and it had just gotten worse.
We've just switched to a new registrar, and I have found our new Lead Auditor to be arrogant and ridiculously disorganized. Hopefully, we can swap for a different Lead Auditor, but I'm losing faith in ever finding someone who can be a value-added, effective, competent auditor.
We had been dying to switch from LRQA; be careful what you wish for, huh?
We had requested a new LRQA Lead Auditor to replace the one we had had previously who had skimmed the surface, who talked about personal topics more consisitently than audited (30 mins of other talk where we just smiled and nodded and couldn't get the auditor back on track no matter how we tried, and maybe 10 mins of auditing).
However, with the new auditor, he was inconsistent in his auditing style; some days he was overly-detailed oriented (felt like digging until he could find something), and other days he paid no attention at all.
At his last audit, he was late 50% of the time. The biggest and worst issue was that he showed up one (1) hour late to audit at our corporate HQ where our CEO was waiting for the opening meeting, and when he showed up he absolutely REEKED of alcohol. He then had the nerve to tell me (as MR) where he had been the night before to get that way. It was ridiculously unprofessional. Consequently, that day he basically didn't audit anything, and he left early.
The report we received from him was of absolutely no value to us; the writing was so minimal and thrown together that we couldn't necessarily tell what process or even facility (we had 4 audited) location he was referring to.
Granted this was a single auditor. But this was our 3rd try with LRQA with a new Lead Auditor, and it had just gotten worse.
We've just switched to a new registrar, and I have found our new Lead Auditor to be arrogant and ridiculously disorganized. Hopefully, we can swap for a different Lead Auditor, but I'm losing faith in ever finding someone who can be a value-added, effective, competent auditor.
We had been dying to switch from LRQA; be careful what you wish for, huh?
You are to be commended for trying to find an auditor that performs professionally. The only thing I suggest to you is to keep on providing feedback to the CB's you are working with. The pool of qualified auditors for TS audits is "relatively" small, compared to the general pool of auditors out there, but I can assure you: there are many hard working, professional, competent, value-added auditors working in this business.
I hope you find one soon.
J
JaneB
As Sidney says, keep trying. Don't give up - they are out there and oh yes, they're well worth seeking!
The particular horror experience you relate is appalling, but also completely atypical for any auditor, let alone one from a reputable company. As a consultant, I've seen many, many, many auditors from different certifiers (not quite 100, but getting there), and only ever came across 2 who behaved in ways I considered unprofessional.
It's a people business. The auditor you get is how most people judge the whole certifier (pity, really, but that's in the nature of the business). In any people business, something can go wrong at times - whenever we're dealing with human beings, there's that possibility.
But even when I had those really dreadful auditors (the 2 I allude to above), I won't ever post the name of their company, because I don't consider it's either fair or typical and also their corrective and preventive action was textbook excellent. Frankly, if anyone - consultant/audit/whoever ever turned up in that state, I'd show them the door on the spot and immediately contact the firm involved. Clients pay for, deserve and expect better.
Similar threads
