Customer Specific Requirements

MSUENG · Wednesday at 4:52 PM

Johnnymo62 said:
OEM CSRs are not passed down, they are published.

It is unless they are specifically called out like our customer did in their supplier quality manual. It basically says we are held to their manual, ISO 9001, IATF 16949, VDA and OEM CSR's... whichever is biggest pain in the keister.
Below is the cut and paste quote from it.
"The requirements in this document apply in addition to the applicable law and governmental requirements and the general requirements of the automotive industry described in the ISO 9001 (current version), IATF 16949 (current version) and the valid volumes from VDA and/or AIAG, as well as additional customer specific requirements (CSR) of the OEMs (see IATF Homepage for customer specific requirements: (Link removed by me)), in which the strictest requirement is applied."

You see my problem?

Johnnymo62 · 2024-05-23T09:32:15-0400

MSUENG said:
It is unless they are specifically called out like our customer did in their supplier quality manual. It basically says we are held to their manual, ISO 9001, IATF 16949, VDA and OEM CSR's... whichever is biggest pain in the keister.
Below is the cut and paste quote from it.
"The requirements in this document apply in addition to the applicable law and governmental requirements and the general requirements of the automotive industry described in the ISO 9001 (current version), IATF 16949 (current version) and the valid volumes from VDA and/or AIAG, as well as additional customer specific requirements (CSR) of the OEMs (see IATF Homepage for customer specific requirements: (Link removed by me)), in which the strictest requirement is applied."

You see my problem?

Welcome to the world of automotive.

MSUENG · 2024-05-23T10:04:45-0400

Johnnymo62 said:
Welcome to the world of automotive.

I've been in automotive quality at a Japanese tier 1 for 10 years and an American tier 2 for 17 more and I've never run into anything like this. Call me lucky I guess.

Sidney Vianna · 2024-05-23T14:50:18-0400

Johnnymo62 said:
OEM CSRs are not passed down, they are published.

This makes no sense. If you are a lower tier supplier in the automotive value chain, you might have no freaking idea of who the end customer OEM is.

So, the Tier 1 supplier to the OEM HAS TO FLOWDOWN the appropriate OEM requirements, including any applicable CSR. It cannot be a guessing game.

Obviously the flowdown can be communicated in a multitude of ways, e.g., specifications, supplier quality manuals, PO’s, LTA (long term agreements) contracts, portals, etc. But, in the end, it is a tier 1 organization’s responsibility to adequately communicate to their suppliers any OEM requirement.

Johnnymo62 · 2024-05-23T15:45:30-0400

Sidney Vianna said:
This makes no sense. If you are a lower tier supplier in the automotive value chain, you might have no freaking idea of who the end customer OEM is.

So, the Tier 1 supplier to the OEM HAS TO FLOWDOWN the appropriate OEM requirements, including any applicable CSR. It cannot be a guessing game.

Obviously the flowdown can be communicated in a multitude of ways, e.g., specifications, supplier quality manuals, PO’s, LTA (long term agreements) contracts, portals, etc. But, in the end, it is a tier 1 organization’s responsibility to adequately communicate to their suppliers any OEM requirement.

My experience at Tier 1-4 suppliers is that we were always told who the OEM is.

I agree that everything should flow down the Tiers. Especially non-CSR stuff.

But for IATF 16949 CSRs it's really easy to go to the IATF site to see the most recent CSRs. You can even get put on an email list for update notifications.

Golfman25 · 2024-05-23T16:32:42-0400

Johnnymo62 said:
My experience at Tier 1-4 suppliers is that we were always told who the OEM is.

I agree that everything should flow down the Tiers. Especially non-CSR stuff.

But for IATF 16949 CSRs it's really easy to go to the IATF site to see the most recent CSRs. You can even get put on an email list for update notifications.

I don't know who the OEM is on most of our products. I do know some go to multiple auto and not auto companies. I am not guessing. If you want me to do something, tell me (oh, and it needs to make sense).

Customer Specific Requirements

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