Good day @Sidney Vianna ;
You may well (sadly) be correct. I am a management systems/quality tools consultant but I am quite against having ISO 9004 as a certifiable standard.
(maybe I'm a bit of a unicorn in that regard).
Be well.
Interesting Discussion Should ISO 9004 be changed from a guidance document to a requirements standard?
- Thread starter Sidney Vianna
- Start date
Good day @Sidney Vianna ;
You may well (sadly) be correct. I am a management systems/quality tools consultant but I am quite against having ISO 9004 as a certifiable standard.
(maybe I'm a bit of a unicorn in that regard).
Be well.
From https://committee.iso.org/files/liv... - 45th meeting, ISO_TC176_SC2 Communique.pdf :
Towards the end of 2020 SC2 received an interesting proposal to consider the development of a new requirements standard on “the quality of an organization”. The proposal was based on the premise that while ISO 9001 addresses the quality of products and services, modern business life is also concerned with how organizations perform on meeting sustainability, diversity and other criteria. It proposed that ISO 9004:2018 Quality management — Quality of an organization — Guidance to achieve sustained success could be converted into a standard specifying requirements to fulfil this purpose. An Ad Hoc Group 4 (AHG4) was established to examine if this would be feasible, how it might impact on the use of ISO 9001, and on how issues relating to certification and accreditation may need to be addressed. AHG4 presented its report towards the end of August (document SC2/N1516) which indicated that there was insufficient consensus to take the proposal forward at this time. Perhaps once the COVID pandemic has passed, and the economic situation has improved, it may be possible to reconsider this proposal.
To me, it is quite obvious this is addressed in ISO 26000, which is NOT a management system standard nor a certifiable scheme. To me, this just shows that an all-encompassing Business Management System Standard, addressing ALL aspects and facets of a business is just an utopic goal that ISO fails to put to rest.
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