Interesting Discussion ISO to develop a Guidance Document (ISO 26000) on Social Responsibility - some object

Sidney Vianna

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If it ever becomes a requirement by customers, the short-cutting people will do will dwarf the short cutting people already try to do in the other ISO standards, e.g. with calibration, statistical controls, etc.
The following is an IAF Resolution:

IAF Resolution 2010–10 – (Agenda Item 7) IAF/ISO Joint Communiqué on Certification to ISO 26000
The General Assembly, acting on the recommendation of the Technical Committee, resolved that there will not be any accredited certification to ISO 26000 (publication date 1 November 2010).
ISO 26000 explicitly states that it is not intended or appropriate for certification, and any certification would be a misuse of the standard. Therefore, Certification Bodies are strongly urged not to promote or provide certification to ISO 26000 and Accreditation Bodies and Certification Bodies are requested to report any misuse or need for certification, to the ISO Secretariat.
 

Sidney Vianna

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If I did not know anything about ISO 26000, and I read (broken link removed) and listen to the interview, I would think that that ISO 26000 was the product of a single Standards Development Body. I find the article and the interview extremely misleading, to say the least, by failing to mention the fact that this document is the result of years of work by hundreds of representatives from all over the World.
 
J

JaneB

If I did not know anything about ISO 26000, and I read (broken link removed) and listen to the interview, I would think that that ISO 26000 was the product of a single Standards Development Body. I find the article and the interview extremely misleading, to say the least, by failing to mention the fact that this document is the result of years of work by hundreds of representatives from all over the World.
Yes, you're not kidding. Shame on them.

I left a rather pointed comment to that effect on the website. Wonder if it'll meet with the moderator's approval. Or not.
 

Sidney Vianna

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Yes, you're not kidding. Shame on them.

I left a rather pointed comment to that effect on the website. Wonder if it'll meet with the moderator's approval. Or not.
It will be interesting to see what happens when the leadership of the ISO Working Group, which developed ISO 26000 finds that out.

The membership of the ISO/WG SR was the largest and the most broadly based in terms of stakeholder representation of any single group formed to develop an ISO standard.

Six main stakeholder groups were represented: industry; government; labour; consumers: nongovernmental organizations; service, support, research and others, as well as a geographical and gender-based balance of participants.

Under the joint leadership of the ISO members for Brazil (ABNT) and Sweden (SIS), it was made up of experts from ISO members (national standards bodies – NSBs) and from liaison organizations (associations representing business, consumers or labour, or inter-governmental or nongovernmental organizations). Membership was limited to a maximum of six experts per NSB and two experts per liaison organization.

In July 2010, the ISO/WG SR had 450 participating experts and 210 observers from 99 ISO member countries and 42 liaison organizations.
 

Sidney Vianna

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It's crystal clear. No certification to ISO 26000!

In the ISO 26000 group in LinkedIn there is an ongoing discussion about certification to ISO 26000 and/or national variants. There is even a copy of a certificate issued to ISO 26000, back in July, when the Standard was in draft mode....:mad:

From (broken link removed):
ISO, developer of the newly published ISO 26000 standard giving guidance on social responsibility, and the International Accreditation Forum (IAF) have issued a joint statement reinforcing the point that ISO 26000 is not able to be and may not be used for certification. Further, the two organizations indicate that they will take action against claims of certification to the standard.

ISO’s portfolio of 18 500 standards include a number of management system standards such as the well-known ISO 9001 for quality management, which has been specifically developed and can be used for certification. This means that a certification body audits an organization’s management system and issues a certificate that it conforms to the requirements of the standard. The national accreditation bodies that are members of the IAF “accredit” (approve) certification bodies as competent to carry out their certifications.

However, ISO 26000 is not a management system standard and specifically does not contain requirements against which an organization or its management system could be audited and certified. ISO 26000 provides guidance on what social responsibility is and how organizations can operate in a socially responsible manner.

Further, the scope of ISO 26000 makes it very clear that it is not to be used for certification, stating: “This international standard is not a management system standard. It is not intended or appropriate for certification purposes or regulatory or contractual use. Any offer to certify, or claims to be certified to ISO 26000 would be a misrepresentation of the intent and purpose and a misuse of this international standard. As this international standard does not contain requirements, any such certification would not be a demonstration of conformity with this international standard.”

In a joint statement, ISO and the IAF reinforce the above position by declaring:

ISO 26000 has the purpose of globally enhancing social responsibility, sustainability and ethical behaviour in all kinds of organizations
There will be no accredited certification to ISO 26000 as this is contrary to the intent and spirit of the standard
Any claims of certification to ISO 26000 are misleading and are not a demonstration of conformity to ISO 26000
IAF and ISO members will report any organizations providing certification to ISO 26000 to the ISO Central Secretariat
IAF and ISO shall communicate this to their members who will be requested to communicate within their own countries to regulators, stakeholders and industry.
ISO and the IAF further declare that they have a responsibility to ensure that accredited certification is performed in a responsible manner and that standards are not used for purposes for which they have not been intended. In this regard, the IAF passed a resolution in November 2010 at its General Assembly in Shanghai, China, stating:

IAF Resolution 2010–10 – (Agenda Item 7) IAF/ISO Joint Communiqué on Certification to ISO 26000

The General Assembly, acting on the recommendation of the Technical Committee, resolved that there will not be any accredited certification to ISO 26000 (publication date 1November 2010).

ISO 26000 explicitly states that it is not intended or appropriate for certification, and any certification would be a misuse of the standard.

Therefore, Certification Bodies are strongly urged not to promote or provide certification to ISO 26000 and Accreditation Bodies and Certification Bodies are requested to report any misuse or need for certification, to the ISO Central Secretariat.

ISO develops standards but does not carry out auditing and certification to its standards, nor accreditation of the certification bodies that operate independently of ISO. ISO does not control the activities of either accreditation bodies or certification bodies and the ISO logo does not appear on certificates of conformity to ISO standards. However, ISO develops standards to encourage good practice worldwide in accreditation and certification. In this context, ISO cooperates with a number of organizations, in particular the IAF. The IAF’s national accreditation body members carry out surveillance of accredited certification bodies to ensure they comply with International Standards when issuing certificates.

The IAF member code of conduct states “The IAF, through its members, has responsibility for the integrity of accredited certification and inspection activities. As such, we (IAF and its members) are committed to maintaining the trust and respect of our clients and the public at large through unquestionable integrity, honesty and ethical business conduct. IAF members have a responsibility to uphold this dedication to corporate ethics.”
 

Sidney Vianna

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https://www.iso.org/iso/pressrelease.htm?refid=Ref1490

European Commission backs ISO 26000
The ISO International Standard ISO 26000 is one of the three documents being recommended by the European Commission (EC) on guidance for European enterprises to fulfil their commitment to social responsibility.

The recommendation comes in a recently published communication from the EC to governing bodies of the European Union (EU) outlining a renewed strategy for corporate social responsibility (CSR) in the EU from 2011 to 2014.

The Commission intends to monitor the commitments made by European enterprises with more than 1000 employees to take account of internationally recognized CSR principles and guidelines and of the ISO 26000 guidance standard on social responsibility in their operation.

At the same time, the Commission invites all large European enterprises to make a commitment by 2014 to take account of at least one of three sets of principles and guidelines when developing their approach to CSR: ISO 26000, the United Nations Global Compact, or the Guidelines for Multinational Enterprises developed by the Organisation for Economic Co-operation and Development (OECD).

The motivation for boosting CSR in Europe according to the EC is that, "The economic crisis and its social consequences have to some extent damaged consumer confidence and levels of trust in business. They have focused public attention on the social and ethical performance of enterprises. By renewing efforts to promote CSR now, the Commission aims to create conditions favourable to sustainable growth, responsible business behaviour and durable employment generation in the medium and long term."

ISO 26000 was launched on 1 November 2010 and has become one of ISO's best known and important standards. It provides guidance on social responsibility (SR) – the SR designation underlining ISO's intention that it should be as useful for public sector and non-governmental organizations as it is for business corporations.

According to the standard, the perception and reality of an organization's performance on social responsibility can influence, among other things:

  • Competitive advantage
  • Reputation
  • Ability to attract and retain workers or members, customers, clients or users
  • Maintenance of employees' morale, commitment and productivity
  • View of investors, owners, donors, sponsors and the financial community
  • Relationship with companies, governments, the media, suppliers, peers, customers and the community in which it operates.

ISO 26000 is a voluntary guidance standard that is not to be used for certification, unlike ISO 9001:2008 (quality management) and ISO 14001:2004 (environmental management) which can be used for certification.

The guidance in ISO 26000 draws on best practice developed by existing public and private sector SR initiatives. It is consistent with and complements relevant declarations and conventions by the United Nations and its constituents, notably the International Labour Organization (ILO), with whom ISO established a Memorandum of Understanding (MoU) to ensure consistency in ISO 26000 with ILO labour standards. ISO also signed MoUs with the United Nations Global Compact Office and the OECD to enhance their cooperation during the development of ISO 26000.
 

Sidney Vianna

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According to a press release from ISO, we now have a document IWA 26:2017 Using ISO 26000:2010 in management systems. So, we have a guidance document on how to use a guidance standard.

We should still note that the following is an excerpt of the ISO 26000:2010 document:

This International Standard is not a management system standard. It is not intended or appropriate for certification purposes or regulatory or contractual use. Any offer to certify, or claims to be certified, to ISO 26000 would be a misrepresentation of the intent and purpose and a misuse of this International Standard. As this International Standard does not contain requirements, any such certification would not be a demonstration of conformity with this International Standard.
 

Marc

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Re: ISO to develop a Guidance Document (ISO 26000) on Social Responsibility - some ob

Thanks for updating this thread, Sidney. We all appreciate your inputs here in the forum.
 

Sidney Vianna

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Re: ISO to develop a Guidance Document (ISO 26000) on Social Responsibility - some ob

You are welcome, Marc. This thread, started over 13 years ago, followed the whole development process of ISO 26000, a guidance standard that has huge scope of coverage.

As the world becomes more acquainted with Sustainability, Sustainable Development Goals, Governance, etc...documents such as this can play a vital role.

And thanks for your thanks. Being part of this community for the last 16 years and living by the "PEOPLE HELPING PEOPLE" motto is a wonderful thing.
 
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