Peter Fraser
Trusted Information Resource
A refinement to that:
"to recognise and manage those factors which may impact on how a process is defined or operates, or on its ability to achieve its objectives".
I think that covers the impact of a process externally as well as the impact on the process from external factors.
"to recognise and manage those factors which may impact on how a process is defined or operates, or on its ability to achieve its objectives".
I think that covers the impact of a process externally as well as the impact on the process from external factors.