Internal Audit

Sidney Vianna said:

Please enlighten us all on what independent means in this context.

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Most folks probably don't know, and I doubt that many LA course tutors go over definitions in the beginning.

Without more specifics from the OP It might be that the QA manager is too knowledgable. At one organization I worked at in the middle of career, I got supreme pushback that I couldn’t ‘issue corrective actions’ for nonconformances unless I found them randomly in a scheduled internal audit. No matter how major and consequential the violations were. So maybe it’s jus t because the QA MAnager is quite good and/or knows what is wrong and might ‘find’ things.

Bev D said:

Without more specifics from the OP It might be that the QA manager is too knowledgable. At one organization I worked at in the middle of career, I got supreme pushback that I couldn’t ‘issue corrective actions’ for nonconformances unless I found them randomly in a scheduled internal audit. No matter how major and consequential the violations were. So maybe it’s jus t because the QA MAnager is quite good and/or knows what is wrong and might ‘find’ things.

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Upper management should want to know what's wrong, and hope those things are found. I'm not saying an auditor should go on a witch hunt with the intent of writing NC's, but thats a possibility even if they are "independant" of the process they are auditing. If the person auditing is going in with a "gotcha" attitude, their laser focus on what they think is wrong could potentially overlook something else.

In my opinion, if the QA manager knows there is something wrong, it shouldn't take a scheduled internal audit to start working on it. Both parties should want to fix it already.