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Slide 37 of 200

An internal audit system should include:

Schedule - at least 1 year, preferably 2 or more years.

Trained auditors (can be internal training or such). A better word might be Qualified auditors.

The response to a nonconformance should go through a system like a corrective action system. Many companies use one database to track nonconformances from all areas. That is nonconformances found in audits (internal and external), production, customer complaints, etc. all are tracked in 1 database. The key to this methodology is well thought out defect categories. But I digress. A method of escalation when findings are not acted on must be present. Sometimes the Management Review meeting is where this takes place.

Can only be closed out after an evaluation of effectiveness is performed.

Note that many companies make up audit check lists (audit plan) and reuse them every year - revising them only when an applicable procedure / system changes.

Example Internal Audit System

Formulate Yearly Audit Schedule

Plan Individual Audit

Schedule Audit

And Assign Auditor

Audit Plan Exists?

Contact Auditee - Agree on Date, Time, Scope of Audit

Perform Audit

Nonconformance / Corrective Action Report

Nonconformance?

Yes

Close Audit & File Results

Update Audit Schedule

Management Review Input

Track Follow Up

On Time?

Escalate

Yes

Schedule Follow Up

Contact Auditee - Agree on Follow Up Audit Date

Determine Appropriate Follow Up Audit Date

Perform Audit Ensuring Implementation Of and Effectiveness Of Reaction

OK?

Yes

Yes

No

No

No

No

Audit

Manager

Assigned

Auditor

Key: Box colour / line weight indicates responsibility

ISO 19011 - Quality and Environmental Management Systems Auditing Forum Discussions

	The. Deming PDCA Cycle	QMS Implementation	FMEA Information	APQP Information
Auditing Information	8-D Problem Solving	Statistics	Error Proofing (Poka Yoke)	Brainstorming
Identifying Waste	Pull Systems	Lead Time Reduction	Planned Maintenance	Quick Setup
Discovering Change	Process Capability - Cp vs. Cpk	Histogram. Animation	Process Loop Animation	Taguchi Loss Function
		Fishbone / Cause and Effects Animation

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