3.1.1: Quality: Degree to which a set of inherent characteristics (3.5.1) fulfils requirements (3.1.2)

3.1.2: Requirements: Need or expectation that is stated, generally implied or obligatory.

3.2.2: Management System: System (3.2.1) to establish policy and objectives and to achieve those objectives.

3.2.3: Quality Management System: Management system (3.2.2) to direct and control and organization (3.3.1) with regard to quality (3.1.1)

3.3.1: Organization: Group of people and facilities with an arrangement of responsibilities, authorities and relationships.

3.5.1: Characteristics: Distinguishing features

ISO 19011 - Quality and Environmental Management Systems Auditing Forum Discussions

	The. Deming PDCA Cycle	QMS Implementation	FMEA Information	APQP Information
Auditing Information	8-D Problem Solving	Statistics	Error Proofing (Poka Yoke)	Brainstorming
Identifying Waste	Pull Systems	Lead Time Reduction	Planned Maintenance	Quick Setup
Discovering Change	Process Capability - Cp vs. Cpk	Histogram. Animation	Process Loop Animation	Taguchi Loss Function
		Fishbone / Cause and Effects Animation

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