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Slide 90 of 250
Establish a Database
For The Problem Description
Collect Current and Historical Data As
Needed to Further Quantify the Problem
Prepare (Review) Process Flow
Diagram For All Product Stages
No (Action Plan)
Implement Interim Corrective Actions
Can the Problem be Subdivided?
Describe the Problem in Terms
of an Operational Definition
Return
to D1
Contact the Customer to Ensure
Correct Problem Description
Ask: Who, What, When,
Where, How, and How Much?
Have the Extent and Distribution
of the Problem been Established
for All Stratification Factors?
Prepare a Comparative Analysis
for All Similar Situations
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