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Slide 147 of 250

Define and Verify Root Cause(s)

• A technique used extensively in analytical problem solving is a comparison analysis. This analysis looks at what �is� and what �is not� in the problem description.

• Potential causes can be discovered by conducting a survey. By surveying the customer who has witnessed the problem, more potential causes can be highlighted.

• Asking �Why� repeatedly is effective in driving the process toward root cause and generating more complete understanding of the cause and effect.

	The. Deming PDCA Cycle	QMS Implementation	FMEA Information	APQP Information
Auditing Information	8-D Problem Solving	Statistics	Error Proofing (Poka Yoke)	Brainstorming
Identifying Waste	Pull Systems	Lead Time Reduction	Planned Maintenance	Quick Setup
Discovering Change	Process Capability - Cp vs. Cpk	Histogram. Animation	Process Loop Animation	Taguchi Loss Function
		Fishbone / Cause and Effects Animation

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