What are your requirements as a registrar above and beyond ISO9001?

Request hard copy of their ‘Contract Requirements’

Ask if there are any requirements not on their ‘Contract Requirements’ listing.

• Are the registrar’s auditors direct hire full-time employees or are they contract?

• Will your company have the same Lead Auditor every audit (a Project Lead Auditor)? - NOTE: Most registrars ‘appoint’ a specific person as a project manager (project lead auditor or what ever the registrar calls it). Ask about how the registrar you are interviewing structures their projects.

• Will the registrar send the Project Lead Auditor on each audit or will a substitute be assigned for surveillance audits?

• Will only the Lead Auditor have experience in the industry or will every member of the audit team?

	The. Deming PDCA Cycle	QMS Implementation	FMEA Information	APQP Information
Auditing Information	8-D Problem Solving	Statistics	Error Proofing (Poka Yoke)	Brainstorming
Identifying Waste	Pull Systems	Lead Time Reduction	Planned Maintenance	Quick Setup
Discovering Change	Process Capability - Cp vs. Cpk	Histogram. Animation	Process Loop Animation	Taguchi Loss Function
		Fishbone / Cause and Effects Animation

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