How shall we be notified of non-conformancies or deficiencies?
What is the typical response time allowed for initial response to a nonconformance identified during an audit:
Major nonconformance
Minor nonconformance
Will a nonconformance during the initial assessment require a partial or follow up assessment to verify corrective action? If yes, what shall the cost of follow up audits be? - NOTE: Typically if there are 1 or more MAJOR non-conformances, they have to make a return visit. Minors are typically followed up by mail, FAX, etc.
Can we be recommended for certification if there are still some minor open non-conformances? Determine details.
How many months of internal audit records do you require before scheduling an audit?
