This is more in line with what Juran termed Chronic Problem Solving. We need to change the present situation and use a team approach. Quality is not the means to the end, it is simply a point in the process. To find the real problem, we need the Process and Operation Experts, we must look at the whole manufacturing structure and develop a team focus.
We Have a Quality Problem!
If we review the manufacturing structure and the functioning elements to which the product is going to be exposed to, we will be able to determine possible root causes to the problems prior to production. This is known as Quality Planning and if done properly can eliminate the need for the Quality Control.
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