Slide 184 of 262

Say what you do - this is the documentation (Tiers 2 & 3) which describes how jobs are performed.

Moves - Train: This means for every person doing a job, ensure training so that they can perform the function.

Doesn’t - Calibrate: If it takes a measurement or provides a certain measurement (e.g.: torque tools), it MUST be calibrated.

If people do not complete forms and tags as necessary, there is no evidence that the event happened.

Basic Rules

Your Job & Documentation

SAY What You Do


Documentation


DO What You Say You Do

Actions

• If It’s Not WRITTEN Down, It DIDN’T Happen

	The. Deming PDCA Cycle	QMS Implementation	FMEA Information	APQP Information
Auditing Information	8-D Problem Solving	Statistics	Error Proofing (Poka Yoke)	Brainstorming
Identifying Waste	Pull Systems	Lead Time Reduction	Planned Maintenance	Quick Setup
Discovering Change	Process Capability - Cp vs. Cpk	Histogram. Animation	Process Loop Animation	Taguchi Loss Function
		Fishbone / Cause and Effects Animation

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