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Levels of Defects

• Level 1: Defects Shipped out of Factory (Taylor Methods)

• Level 2: Defects Kept within Factory (Sheward Methods)

• Level 3: Defects Reduced (Juran/Demming Methods)

• Level 4: Defects Kept within Production Stage (Juran/Demming Methods)

• Level 5: Defects Not Produced (Shingo Methods)

	The. Deming PDCA Cycle	QMS Implementation	FMEA Information	APQP Information
Auditing Information	8-D Problem Solving	Statistics	Error Proofing (Poka Yoke)	Brainstorming
Identifying Waste	Pull Systems	Lead Time Reduction	Planned Maintenance	Quick Setup
Discovering Change	Process Capability - Cp vs. Cpk	Histogram. Animation	Process Loop Animation	Taguchi Loss Function
		Fishbone / Cause and Effects Animation

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