What is QS-9000 (now IATF 16949) / ISO 9001?

• What is the quality policy?

• What does the quality policy mean to you?

• What documentation do you follow? Where is it?

• How do you know you are using the most recent documentation?

• Who is the Management Representative?

• How do you know what to do? Tell me about your job and your duties.

• Do you ever have problems come up? How do you handle them?

• When you find nonconforming product, what do you do?

• What are your quality responsibilities?

• What are controlled documents?

• If your documentation says you should do something a specific way and someone else tells you to do it differently, what do you do?

• What do you do if your machine jams?

If you do not know the answer to any of these questions, talk to your supervisor SOON! DO NOT WAIT!

	The. Deming PDCA Cycle	QMS Implementation	FMEA Information	APQP Information
Auditing Information	8-D Problem Solving	Statistics	Error Proofing (Poka Yoke)	Brainstorming
Identifying Waste	Pull Systems	Lead Time Reduction	Planned Maintenance	Quick Setup
Discovering Change	Process Capability - Cp vs. Cpk	Histogram. Animation	Process Loop Animation	Taguchi Loss Function
		Fishbone / Cause and Effects Animation

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