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These are items which every employee must know. The auditors will ask these questions of individual employees at all levels of the organization.

Two aspects are represented.

Job requirements, etc., and the requisite documentation.

Real Life

What QS-9000 (now IATF 16949) / ISO 9001 Means To You!

You MUST:

Know Your Job Duties

Know What Training Your Job Requires
Be Able To Tell About How You Were Trained
Know What Documentation Involves YOU!
Know How To Find Out What The ‘Latest’ Version’ Is
Know What The Documentation Says
Know How The Documentation Applies To YOU!
Know What The INTENT of the Documentation

	The. Deming PDCA Cycle	QMS Implementation	FMEA Information	APQP Information
Auditing Information	8-D Problem Solving	Statistics	Error Proofing (Poka Yoke)	Brainstorming
Identifying Waste	Pull Systems	Lead Time Reduction	Planned Maintenance	Quick Setup
Discovering Change	Process Capability - Cp vs. Cpk	Histogram. Animation	Process Loop Animation	Taguchi Loss Function
		Fishbone / Cause and Effects Animation

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